Introduction

We strive to send your items to you as quickly as possible. All of our orders are sent through Royal Mail, or delivered locally by a member of staff.  The time for delivery will not be essential to the contract between us.  We use third party service providers for deliveries.

If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.

If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.